Frequently Asked Questions

ARE YOU AN ALLERGEN FREE FACILITY?

We are not an allergen free or nut free facility. We do our best to accommodate your needs however, we cannot guarantee any cross contamination. Gluten free, dairy free and vegetarian options are available to order.

DO YOU INCLUDE DISPOSABLE PLATES AND CUTLERY?

We offer disposable plates and cutlery. Set price is $0.65 per person.

WHERE DO YOU DELIVER?

We deliver Etobicoke in Toronto for free. Food is delivered from 7:30 am to 5:30 pm Monday to Friday. Our delivery window is 30 minutes earlier than your requested delivery time. On busy days, we may require a delivery window of 45 minutes to an hour earlier than requested delivery time.

IS THERE A MINIMUM ORDER?

Orders must be $75.00 (before taxes) for delivery. Please note that most menu items also have minimum quantity requirements for delivery.

HOW DO YOU DELIVER HOT FOOD?

We believe hot food should be eaten while it’s still hot. We cook entrées right before delivery and pack them in thermal hot boxes for the hottest possible delivery.

WHAT IF I NEED TO CANCEL MY ORDER?

Orders may be cancelled with a minimum of 24 hours’ notice. Large or special orders may require 48 hours’ notice.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept corporate cheques (with a completed and approved credit application), Visa, Mastercard and American Express.